

Jackson and other African Americans versus similarly situated white shoppers," alleges the suit which was filed this month in Ohio federal court. "Walmart's polices … were disproportionately applied against Ms.

In the United States, Marshae Jackson is suing Walmart, claiming that, following a receipt check in 2021, she was wrongfully accused of shoplifting due to her race. "More vulnerable groups might be targeted for receipt checks, both because there are unfortunately biases, both conscious and unconscious, when it comes to racialized individuals," said Lee, who works with Acumen Law Corporation in Vancouver. Lee said the practice is also problematic because of the potential for racial profiling. Some say it adds insult to injury with inflated prices and call the search of bags an invasion of privacy. "It sends a really negative message to consumers that retailers don't trust their shoppers," he said.įollowing complaints about the receipt-check signs, including on social media, all shoppers CBC News interviewed said the signs and any evidence of receipt checks are now gone from their stores.ĭuration 1:54 Loblaw customers are disgusted by signs posted in stores that say customers must be prepared to show their receipts to validate their purchases. Lee said they generally aren't enforceable by law and can lead to legal issues for retailers, including human rights complaints.Īnd they can generate bad PR, said Toronto-based retail consultant Bruce Winder. Receipt checks unwise?ĭespite the reported rise in theft, industry experts told CBC News receipt checks may not be a wise solution. Your rights explainedĪlthough it has no hard data, the Retail Council of Canada says shoplifting is on the rise due to a growing resale market for stolen goods, an increase in organized crime and escalating inflation.Īccording to Statistics Canada, grocery prices increased by 9.1 per cent in April compared to one year ago. 'Treated as a criminal': Walmart receipt and bag checks anger customers.
